Question 1

Do you offer Cash on Delivery?

Accepted Answer

Yes. Cash on Delivery is available in every province of Pakistan. You pay the courier when your parcel arrives.

Question 2

How long does delivery take?

Accepted Answer

Orders in Lahore, Karachi and Islamabad usually arrive in 2–3 working days. Other cities take 3–5 working days.

Question 3

What are the delivery charges?

Accepted Answer

Delivery is Rs. 250 nationwide, and completely free on orders above Rs. 5,000.

Question 4

How do I choose the right sofa cover size?

Accepted Answer

Measure your sofa from armrest to armrest. Our stretch covers fit a range, so pick the seater count of your sofa (1, 2, 3 seater or L shape).

Question 5

Can I return or exchange a product?

Accepted Answer

Yes, within 7 days of delivery if the item is unused, unwashed and in its original packaging. Contact us and we'll arrange the pickup.

Question 6

Are the colours exactly as shown?

Accepted Answer

We photograph products in natural light, but screen calibration can vary slightly. Fabric shades may differ by a small margin.

Question 7

How do I track my order?

Accepted Answer

Use the Track Order page with your order number (starting with CN-) and the mobile number you used at checkout.

Frequently Asked Questions